Conditions of Sale
 

All tickets are sold subject to the right of TMF to make any alterations to the published concert programmes or performers which may be necessary owing to illness or other unavoidable causes.

Tickets are not refundable (except in the case of cancellation or postponement of the concert). However, subject to availability, tickets may be either exchanged up to a week before or accepted for resale. Please send requests in writing or by email. TMF’S exchange and resale facility is subject to a £10 per ticket administration fee.

If your tickets have been accepted for resale, please note that a resale is not guaranteed and that TMF reserves the right to sell any unsold tickets for that performance before returned tickets can be sold. Customers reselling tickets are responsible for contacting the Box Office if they would like to know the status of their resale. Unsold returned tickets may be withdrawn from resale at any time at the original purchaser's request and/or at the Management's discretion.

Covid-19 or similar: In the case of the Festival concerts having to be cancelled or postponed due to government guidance all affected customers will be refunded the purchase price of their tickets including the booking fee.